Remote diagnostics.
Staying close to the costumer.
Technical help provided directly to the plant location – that’s the advanced support concept of our teleservice. Our service technicians have the option of a direct dial-in connection to the line control. By remote diagnostic procedures they can locate faults and eliminate problems in the control. Your production continues without interruption, and you save yourself a service visit by a technician. Furthermore, you decide how often you want this service – on a permanent basis, upon request only, or at predetermined intervals, e.g. monthly.
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